We ship worldwide! You can be sure we will get your product to you, no matter where you live!
Orders processed in the US will take 5-15 business days to arrive. For international orders, it can take between 7-20 business days for your product to arrive, depending on where you live.
Our handling time usually takes about 2-3 business days and then the orders are handed over to our shipping partners. Our shipping times are dependent on where you live in the world.
We provide free worldwide shipping!
Shopping for your home should be fun, so don’t be afraid to mix things up! If an item isn’t the perfect match, return it for a refund within 14 days of delivery in the original condition and packaging.
We offer refunds in the form of store credit equivalent to 100% of your original purchase price.
Seina does not cover the cost for return shipping. As soon as we receive the return from you to our warehouse, we will begin to process the return which will take 2-3 business days.
Please contact us using the contact form to the side to initiate a return! :)
We know how frustrating this situation can be. Return shipping for damaged or defective items is free.
We’ll provide return instructions for the damaged or defective item. Be sure to complete this process within 14 days of the delivery date.
We apologize for your less than perfect experience.
Our returns team will be able to provide you with the closest location for you to ship the return. We will process your return within 2 business days of us receiving the product.
If you can include a tracking number for us for the return the package, it will make it easier for us to ensure your return is processed as soon as possible! We do not cover costs for return shipping.
Return timeframes depend on how soon you are able to ship the products and when we receive them.
As long as your product has not been submitted for fulfillment by us, we can cancel the return. There are no costs to cancel an order if it hasn't been shipped!
We often submit items for fulfillment within a few hours, so the faster you can let us know about the cancellation, the more likely we'll be able to do it.
If your order has been shipped, we ask that you follow our return policy in order to get a full refund once you receive your product!
If you have any further questions or concerns that we haven't highlighted, please do not hesitate to contact us at firstname.lastname@example.org - we're here to help!
Seina operates in many countries around the world!
Our head office is located at 600 Queens Quay West, Suite 229, Toronto ON.